At rs77, protecting your personal data is not a legal formality — it is a core operating principle. This Privacy Policy explains precisely what information rs77 collects from Pakistani players, how it is used, who it may be shared with, how long it is retained, and what rights you hold over your own data. Please read this document carefully before creating or using your rs77 account.
Six core commitments that govern how rs77 handles every piece of personal information you share with the platform.
Every piece of data transmitted between your device and the rs77 platform — including your rs77 login credentials, payment details, and personal identification documents — is encrypted using 256-bit SSL, the same standard used by major Pakistani banks including HBL and UBL for online banking. Data at rest is encrypted at the storage layer.
rs77 collects personal data only where there is a specific, legitimate purpose — account management, identity verification, payment processing, fraud prevention, and responsible gaming compliance. We do not collect data speculatively or sell personal information to third-party advertisers. Every data point has a defined purpose and a defined retention period.
rs77 shares personal data only with vetted, contractually bound third-party processors — identity verification providers, payment processors (JazzCash, EasyPaisa, HBL, UBL), fraud detection services, and regulatory authorities where legally required. No personal data is shared with unrelated commercial third parties without your explicit consent.
rs77 does not keep your data indefinitely. Account data is retained for the duration of your active account plus a defined post-closure period required by anti-money laundering (AML) and gaming licence obligations. Once the retention period expires, data is securely deleted or anonymised. You may request deletion of non-legally-required data at any time.
If you have consented to receive marketing communications from rs77 — such as bonus offers, PSL betting promotions, or platform updates — you may withdraw that consent at any time from your account preferences page or by contacting rs77 support. Withdrawal of marketing consent does not affect the lawfulness of processing that occurred before withdrawal.
You hold substantive rights over your personal data held by rs77, including the right to access, correct, restrict processing of, and in certain circumstances delete your information. rs77 will respond to data rights requests within 30 days. Requests may be submitted by contacting rs77 support via live chat or email.
Important Notice: This Privacy Policy ("Policy") describes how rs77 ("Platform", "we", "us", "our") collects, processes, stores, and shares personal data relating to registered account holders and visitors ("you", "your") to the rs77 platform at rs77.bio. By registering an rs77 account or continuing to use the platform, you acknowledge that you have read and understood this Policy. This Policy forms part of the rs77 Terms & Conditions. Please also review our Terms & Conditions for the full agreement governing use of the rs77 platform.
1.1 rs77 is the data controller in respect of personal data collected through the rs77 platform at rs77.bio. As data controller, rs77 determines the purposes and means of processing your personal data and is responsible for ensuring that processing is carried out in accordance with applicable data protection obligations.
1.2 rs77 operates under an international gaming licence. The platform is designed to serve Pakistani players across Karachi, Lahore, Islamabad, Faisalabad, and other cities, and all data handling practices described in this Policy apply uniformly to all registered users regardless of their city of residence within Pakistan.
1.3 Where rs77 engages third-party processors to handle personal data on its behalf — such as identity verification providers or payment processors including JazzCash and EasyPaisa — those processors act strictly under rs77's instructions and are bound by data processing agreements requiring them to maintain appropriate security measures.
2.1 rs77 collects personal data across the following categories. The table below summarises each data category, specific data types collected, and the primary purpose for collection.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Identity Data | Full name, CNIC number, date of birth, nationality, photograph | Account registration, KYC/AML verification, age verification (21+) |
| Contact Data | Email address, mobile number, city of residence | Account communications, support, transaction notifications |
| Financial Data | JazzCash / EasyPaisa account number, bank account details, transaction history, deposit and withdrawal records | Payment processing, fraud prevention, AML compliance |
| Gaming Activity Data | Bet history, game session logs, win/loss records, bonus usage, wallet balance history | Account management, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, browser type and version, operating system, screen resolution, session timestamps | Platform security, fraud detection, service optimisation |
| Usage Data | Pages visited, features used, click patterns, referral source | Platform improvement, personalisation of game recommendations |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | Support quality, dispute evidence, staff training |
| Marketing Preferences | Consent records, unsubscribe history, preferred communication channel | Compliant delivery of optional promotional communications |
2.2 rs77 does not collect special category data (such as racial or ethnic origin, political opinions, religious beliefs, or health data) except where strictly required by responsible gaming obligations — for example, where a Player voluntarily discloses a gambling-related health concern when requesting self-exclusion. Such disclosures are processed solely for the purpose of administering the responsible gaming tool requested.
3.1 Directly from You. The majority of personal data held by rs77 is collected directly from you during the account registration process, KYC document submission, deposit and withdrawal transactions, live chat and email support interactions, and when you voluntarily update your account profile.
3.2 Automatically During Platform Use. When you access the rs77 platform — whether via mobile browser or desktop — technical data including your IP address, device identifiers, and session activity is automatically collected via cookies, server logs, and similar tracking technologies. See Section 9 for full details of cookie usage.
3.3 From Third Parties. rs77 may receive personal data about you from third-party identity verification providers (who confirm the authenticity of your CNIC and other documents), payment processors (who confirm successful JazzCash, EasyPaisa, or bank transfer transactions), and fraud prevention services (who flag suspicious patterns against shared databases).
3.4 From Publicly Available Sources. In limited circumstances, rs77 may consult publicly available sources — such as sanctions screening databases or court records — as part of its AML and fraud prevention obligations.
4.1 rs77 uses your personal data for the following specific purposes:
5.1 Every processing activity carried out by rs77 rests on one of the following lawful bases:
5.2 Where rs77 relies on legitimate interests as the lawful basis, a balancing assessment has been conducted to confirm that the processing does not disproportionately impact your privacy rights. You may request further information about these assessments by contacting rs77 support.
6.1 rs77 does not sell, rent, or otherwise commercially exploit your personal data to third parties. Data is shared only in the following specific circumstances:
Our Commitment: rs77 will never share your personal data with third-party advertisers, data brokers, or any commercial entity for their own marketing purposes. All third-party processors are bound by data processing agreements and are prohibited from using your data for any purpose other than the specific service they provide to rs77.
7.1 rs77 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by legal or regulatory obligation.
7.2 The following standard retention periods apply:
7.3 Where data is no longer required and no legal retention obligation applies, rs77 will securely delete or irreversibly anonymise the data so that it can no longer be associated with you as an individual.
8.1 rs77 implements a layered security framework to protect your personal data against unauthorised access, disclosure, alteration, and destruction. This includes:
8.2 In the event of a personal data breach that is likely to result in risk to your rights or interests, rs77 will notify affected users without undue delay and will take all reasonable steps to contain and remediate the breach.
8.3 Whilst rs77 takes comprehensive measures to protect your data, no internet transmission or electronic storage system is entirely immune to risk. You are responsible for maintaining the security of your rs77 login credentials and for notifying rs77 support promptly if you suspect any unauthorised access to your account.
9.1 rs77 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files placed on your device that allow rs77 to recognise returning visitors, maintain your rs77 login session, and gather analytics data.
9.2 The following categories of cookies are used on the rs77 platform:
9.3 You may manage your cookie preferences at any time through your browser settings. Note that disabling strictly necessary cookies will impair your ability to use the rs77 platform, including your ability to complete rs77 login. Disabling analytics or marketing cookies will not affect your access to gaming services.
10.1 You hold the following rights in respect of personal data held by rs77. To exercise any of these rights, contact rs77 support via live chat or email. rs77 will respond within 30 days of receiving a valid request.
These rights apply to all rs77 account holders. Submit a request at any time via live chat or email and we will respond within 30 days.
Request a copy of all personal data rs77 holds about you, including your gaming history, KYC records, and transaction logs.
Request correction of any inaccurate or incomplete personal data held in your rs77 account profile or KYC records.
Request deletion of personal data that rs77 is not legally required to retain. Legally mandated AML and gaming licence records are exempt.
Request that rs77 limits processing of your data to storage only — for example, while you dispute the accuracy of data held.
Receive a machine-readable copy of personal data you have provided to rs77, for transfer to another platform of your choice.
Object to processing of your data based on legitimate interests — including direct marketing and certain analytics activities.
Request human review of any fully automated decision — such as an automated account suspension — that significantly affects you.
Withdraw your marketing communications consent at any time without penalty. Withdrawal is effective immediately upon confirmation.
11.1 The rs77 platform is strictly intended for adults aged 21 and above. rs77 does not knowingly collect personal data from individuals under the age of 21, and does not permit minors to register or use any gaming or betting service on the platform.
11.2 As part of the rs77 account registration process, you are required to confirm that you are aged 21 or above. rs77 reserves the right to require documentary proof of age — including a copy of your CNIC — before activating Real Money gaming access or processing any withdrawal.
11.3 If rs77 becomes aware that personal data has been collected from an individual under the age of 21, that account will be suspended immediately, all transactions voided, and the data deleted as soon as reasonably practicable. Any remaining balance attributed to an underage account will be handled in accordance with applicable regulatory requirements.
11.4 If you believe that a person under 21 may be accessing rs77 using your account or payment methods, please contact rs77 support immediately. rs77 also provides parental control guidance on its Responsible Gaming page.
21+ Strictly Enforced: Providing a false date of birth during rs77 registration constitutes fraud. Any account found to be registered by or used by an individual under 21 will be permanently closed and the matter may be referred to relevant authorities.
12.1 rs77 is an internationally operated platform and some of the third-party processors engaged by rs77 — such as identity verification providers and fraud prevention services — may process personal data outside Pakistan. Where such transfers occur, rs77 ensures that adequate safeguards are in place to protect your data to a standard equivalent to those described in this Policy.
12.2 Safeguards used for international transfers include contractual data processing agreements incorporating standard data protection clauses, binding corporate rules where applicable, and transfers only to recipients in jurisdictions recognised as providing an adequate level of data protection.
12.3 You may request further information about the specific safeguards applicable to any international transfer of your personal data by contacting rs77 support.
13.1 rs77 may update this Privacy Policy from time to time to reflect changes in applicable law, regulatory guidance, platform features, or data processing practices. The effective date at the top of this Policy will be updated whenever a new version is published.
13.2 Where changes are material — meaning they significantly affect the way rs77 processes your personal data or the rights available to you — rs77 will provide advance notice to registered users via the registered email address or via a prominent notice on the platform before the revised Policy takes effect.
13.3 Your continued use of the rs77 platform following publication of a revised Privacy Policy constitutes your acceptance of the revised terms. If you do not accept the revised Policy, you should cease using the platform and request closure of your account.
13.4 rs77 recommends that all registered users review this Privacy Policy periodically. Previous versions of this Policy are available on request from rs77 support.
14.1 If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how rs77 has handled your personal data, you may contact rs77 through the following channels:
14.2 rs77 will acknowledge your data rights request within 5 business days and provide a substantive response within 30 calendar days. Where a request is complex or involves a large volume of data, rs77 may extend this period by up to a further 30 days, with notification to you of the extension and the reasons for it.
14.3 If you are not satisfied with rs77's response to a privacy concern, you have the right to escalate the matter to the relevant supervisory authority or to the regulatory body that oversees rs77's gaming licence.
Last Updated: This Privacy Policy was last reviewed and updated on 1 January 2026. rs77 recommends that all registered users review this Policy periodically to stay informed of how your personal data is protected.
Got a privacy question or want to submit a data rights request? Our support team is available 24/7 in Urdu and English. Alternatively, log in to your rs77 account to manage your marketing preferences directly. 21+ only — play responsibly.
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